Privacy policy overview
Your trust and privacy are our highest priorities
Introduction and statement
silavontra respects your privacy and handles your information with strict care, adhering to all relevant Australian privacy laws and standards.
This policy outlines what information we collect and how we use, store, and protect it when you use silavontra.com.
Information we may collect
Personal and usage information provided directly by you or collected automatically through our website forms part of our operations.
Information you provide
- • Details filled in contact or enquiry forms
- • Questions or comments submitted for support
- • Communications sent by email or phone
- • Documents you choose to share with our advisors
- • Any preferences or updates you provide voluntarily
Automatically collected information
- • Browsing history related to silavontra.com
- • IP addresses and device data when connecting
- • Cookies and usage statistics for experience improvement
- • Browser, operating system, and interaction patterns
- • Times and dates of site access
How we use your information
Information is used for service delivery, communication, research, legal compliance, and keeping your experience secure.
- • Respond to enquiries and provide recommendations
- • Improve your experience and tailor suggestions
- • Maintain secure operations on silavontra.com
- • Support compliance with legal regulations
- • Analyse aggregated site usage statistics
- • Communicate important service updates
- • Facilitate appointments and consultations
Our pledge: We are committed to protecting your privacy and handling your data in accordance with all Australian privacy regulations.
Data sharing and disclosure
Your data is never sold. Sharing may occur with service providers assisting us or when required by law.
About service providers
Third parties are contractually bound to protect your data, only processing it to the extent required for service delivery.
Legal uses or obligations
Some data may be accessed if legally mandated to comply with Australian law.
Aggregated statistics
We may use anonymous, aggregated data for reporting and improvements.
Your rights and choices
You may request access to, correction, or deletion of your personal data, along with control of communications and certain processing uses.
- • You can ask to view information we hold on you
- • You may request correction of inaccurate data
- • Request deletion of your information held
- • Ask to obtain or transfer your data
- • Object to certain processing uses of data
- • Request restriction on some uses
Contact us anytime to discuss or exercise your data privacy rights. We aim to reply promptly to all requests.
How we protect your information
Technical and organisational measures are used to safeguard your data against misuse, loss, or unauthorised access.
Technical security measures
- • Encryption of sensitive data wherever feasible
- • Access controls and user authentication
- • Regular system security reviews and updates
- • Data backups and secure storage
Organisational practices
- • Employee training on confidentiality
- • Policies for responding to data incidents
- • Clear assignment of security responsibilities
- • Restricted access based on need
How long we keep information
We retain personal data only as long as necessary for service delivery, legal compliance, or regulatory requirements.
- • Kept for the duration of your account
- • Retained only as long as relevant
- • Stored for support and verification
- • Handled securely within requirements
- • Used with your explicit consent only
Your data will be removed or anonymised when no longer needed.
International data transfers
Your data may be transferred overseas only when necessary and with appropriate safeguards in place.
- • Performed with privacy guarantees in place
- • Only to countries with strong protections
- • Reviewed through contractual obligations
- • Minimised where possible for your privacy
Cookies and similar technology
silavontra.com uses cookies to enhance your experience—learn more in our Cookies Policy.
Types of cookies used
- • Fundamental for website operation and service
- • Measure visitor activity and improve services
- • Remember your preferences for easier use
- • Enable specific service features for you
Most browsers provide options to manage cookies and tracking preferences.
Policy updates and changes
We may update this policy as needed. Please review this page regularly for important changes.
- • Notice on the website for major updates
- • Email notices when relevant
- • Adjustment of effective date on policy pages
- • Direct communications for major policy shifts
Substantial changes are highlighted in advance whenever practical.
Contact us about privacy
Enquiries or concerns about your data privacy are always welcome.
silavontra
17 Gould Road, Herston, QLD 4006 Australia
Phone: +61 3 5806 2842
Email: content@silavontra.com
Policy last updated October 19, 2025
Effective October 19, 2025